KRA Alternative Dispute Resolution in Kenya (ADR)
At Dennykins & Associates, we specialize in providing KRA Alternative Dispute Resolution in Kenya (ADR Services in Kenya) to help taxpayers resolve tax disputes quickly, confidentially, and cost-effectively. Instead of going through lengthy court battles or tribunal hearings, ADR gives you the opportunity to negotiate directly with the Kenya Revenue Authority (KRA) in a facilitated process.
The KRA Alternative Dispute Resolution in Kenya process emphasizes dialogue, fairness, and cooperation. It allows taxpayers and KRA to settle disputes without the delays, costs, and adversarial nature of litigation. As authorized KRA Tax Agents and ICPAK-certified professionals, Dennykins & Associates ensures your case is represented with accuracy, compliance, and strong negotiation skills.
What is KRA Alternative Dispute Resolution (ADR)?
KRA Alternative Dispute Resolution in Kenya is a voluntary and facilitated mediation process introduced under the Tax Procedures Act (TPA, 2015). It allows:
Taxpayers – businesses, NGOs, and individuals.
The Commissioner of KRA.
A neutral facilitator.
…To work together to resolve disputes amicably without going to the Tax Appeals Tribunal (TAT) or courts.
Unlike arbitration, the facilitator in ADR Services in Kenya does not impose a decision instead, both parties are guided to reach a mutually beneficial settlement.
Why Choose KRA Alternative Dispute Resolution in Kenya?
Taxpayers prefer ADR Services in Kenya because it is:
Cost-Effective – avoids expensive court litigation.
Time-Saving – disputes resolved within 90 days (TPA section 55).
Confidential – sensitive tax information remains private.
Flexible – settlements can be tailored to specific cases.
Relationship-Preserving – maintains trust between taxpayers and KRA.
Constitutional – Article 159 of the Constitution of Kenya encourages ADR as a principle of justice.
By using KRA Alternative Dispute Resolution in Kenya, businesses maintain compliance while reducing penalties, interests, and operational disruption.
Disputes Eligible for ADR Services in Kenya
Not all disputes qualify for ADR Services in Kenya, but Dennykins & Associates advises on eligibility. Cases suitable for KRA Alternative Dispute Resolution in Kenya include:
Income Tax, PAYE, and Corporate Tax disputes.
VAT objections and refund disagreements.
Excise duty and customs disputes.
Transfer pricing and cross-border tax disputes.
Penalty and interest disputes.
Tax assessments not yet confirmed or mutually agreed for self-review.
Cases not suitable for ADR include:
Criminal tax offenses.
Matters requiring judicial clarification.
Cases with undisputed judgments already delivered.
The ADR Process in Kenya
The KRA Alternative Dispute Resolution in Kenya process typically follows these steps:
Application – The taxpayer or KRA files a request for ADR within the objection or appeal process.
Acceptance & Appointment – A facilitator is appointed to handle the mediation.
Meetings – Both parties meet, present documents, and negotiate in good faith.
Settlement Agreement – If consensus is reached, a binding settlement is signed.
Implementation – The taxpayer fulfills obligations (e.g., payments, compliance), and KRA updates its records.
By law, the process must be concluded within 90 days, unless extended under court direction.
At Dennykins & Associates, we ensure your ADR request is filed on time, meetings are attended promptly, and settlements are documented to protect your legal position.
Our KRA ADR Services in Kenya
When you engage us for KRA Alternative Dispute Resolution in Kenya, we provide:
Case Review & Eligibility Assessment – analyzing whether ADR is the right approach for your dispute.
ADR Request Preparation – drafting and filing ADR applications with KRA within deadlines.
Representation – attending mediation meetings on your behalf, protecting your financial and legal interests.
Negotiation Strategy – ensuring settlements are favorable and compliant with law.
Settlement Agreement Drafting – preparing enforceable agreements that align with TPA and ADR regulations.
Post-ADR Support – helping with implementation and compliance after resolution.
Why Work With Dennykins & Associates?
Choosing Dennykins & Associates for KRA Alternative Dispute Resolution in Kenya (ADR Services in Kenya) gives you:
Authorized KRA Tax Agents.
ICPAK-compliant professionals with legal and audit expertise.
Proven negotiation skills in ADR, objections, and tribunal appeals.
Up-to-date knowledge of Finance Acts 2023 & 2024.
Confidential handling of sensitive tax information.
- Advisory beyond numbers — strategy, compliance, and tax planning.
We have successfully assisted SMEs, corporates, NGOs, and multinationals in resolving disputes with KRA through ADR, saving time, money, and protecting reputations.
